Dear customer, in order to initiate the WARRANTY process for UPSs of 6 kVA and above, the request form below must be filled out.
Your device is TUNCMATIK ELEKTRİK A.S. In order to be under warranty by TUNCMATIK ELEKTRIK A.S., its installation and assembly must be carried out by technical services authorized by TUNCMATIK ELEKTRIK A.S.
Before the installation process, all installation operations of the location where the installation will be made belong to the customer and the operations must be completed before the called team arrives. If a lack of necessary electrical preparation is detected, a service report is prepared and the installation is canceled. In this case, a new appointment date will be given in the second assembly call. The second service request for a product that cannot be installed the first time due to customer reasons will be made for a fee.